See All
JEN Penang Georgetown by Shangri-La
Magazine Road
Select date
Available room type
Deluxe Room, 1 King Bed
301 ft²
2 Guests
Non-Smoking
1 King Bed
Deluxe Room, 2 Twin Beds
301 ft²
2 Guests
Non-Smoking
2 Twin Beds
Family Room, 1 King Bed
344 ft²
3 Guests
Non-Smoking
1 King Bed
Deluxe Room, 1 King Bed (Club)
301 ft²
2 Guests
Non-Smoking
1 King Bed
Deluxe Room, 2 Twin Beds (Club)
301 ft²
2 Guests
Non-Smoking
2 Twin Beds
Family Room, 1 King Bed (Club)
344 ft²
3 Guests
Non-Smoking
1 King Bed
Executive Suite, 1 King Bed
646 ft²
3 Guests
Non-Smoking
1 King Bed
Apartment, 1 King Bed
646 ft²
3 Guests
Non-Smoking
1 King Bed
Property Amenities
General
Free WifiGym/ FitnessFront Desk (24-Hour) Outdoor Swimming Pool - 1Sauna/ Steam Room
Hotel Services
Restaurant - 1Bar - 1Laundry ServiceAirport TransferLuggaage StorageMeeting Room
Accessibility
Wheelchair Accessible
Room
Shower
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The club lounge is currently closed until further notice. Guests booked in club rooms receive benefits at the lobby lounge. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.
Fees and Extras
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for continental breakfast: MYR 48 for adults and MYR 24 for children (approximately)
- Airport shuttle fee: MYR 117 per vehicle (roundtrip)
- Nearby parking fee: MYR 72 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Policies
- All guests must be at least 18 years old (i.e. birthdate must have passed).
- Guests under 18 years old must be accompanied by a parent or legal guardian, who must provide valid physical supporting documents.
- All guests are required to present a valid physical government-issued ID/IC upon arrival. Foreign guests must present a physical passport.
- Guests must provide a valid physical government-issued identification card upon check-in. Passport may be required upon check-in for foreign guests.
- During reservation, please enter your name as it appears in your identification document.
- The hotel normally offers non-smoking rooms to its guests. You can request smoking rooms upon check-in, but please keep in mind that rooms are subject to availability.
- Additional fees may be charged for accompanying children and additional guests. Please confirm with the hotel for details.
You Should Also Know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
FAQs
Does JEN Penang Georgetown by Shangri-La have a swimming pool?
Yes, JEN Penang Georgetown by Shangri-La has an outdoor swimming pool - 1.
Availability and Operating Hours: For the most up-to-date information, please visit the hotel’s official website.
Does JEN Penang Georgetown by Shangri-La have a gym?
Yes, JEN Penang Georgetown by Shangri-La has a gym.
Do rooms at JEN Penang Georgetown by Shangri-La have a bathtub?
No, rooms at JEN Penang Georgetown by Shangri-La does not have a bathtub.
Do rooms at JEN Penang Georgetown by Shangri-La have a kitchen?
No, JEN Penang Georgetown by Shangri-La does not have a kitchen.
Does JEN Penang Georgetown by Shangri-La provide free parking?
No, JEN Penang Georgetown by Shangri-La does not have parking spaces. Guests should look for parking lots in nearby establishments.
Does JEN Penang Georgetown by Shangri-La offer a free shuttle service to the nearest train station?
No, JEN Penang Georgetown by Shangri-La does not have a free shuttle service to the nearest train station.
Does JEN Penang Georgetown by Shangri-La accept daycation or day-use bookings?
No, JEN Penang Georgetown by Shangri-La only accepts overnight bookings at the moment.
Does JEN Penang Georgetown by Shangri-La offer Flexi-Stay hourly bookings?
JEN Penang Georgetown by Shangri-La currently only offers overnight stays and does not provide hourly or day-time bookings.
Does JEN Penang Georgetown by Shangri-La offer free cancellation?
After selecting the time slot and room type, you can view the related cancellation policy and details of JEN Penang Georgetown by Shangri-La.
Where is JEN Penang Georgetown by Shangri-La located?
JEN Penang Georgetown by Shangri-La is situated in George Town, Malaysia. The full address is Magazine Road.
Magazine Road